Support that stays practical

Reach the Marrly team in the channel that fits your question

Whether you need help getting started, want clarification before choosing a package, or are already facing an issue inside Marrly, this page is the fastest way to send the full context to our team.

Responses within 24 hours on business days
Share your issue and context in one place
Useful for both new customers and active users

Support email

support@marrly.com

Best for questions that need fuller context, links, or a more detailed explanation.

LINE contact

@marrly

If you prefer a faster conversation, you can reach out and mention the topic you need help with.

Marrly Support
Send us a message

Have questions or need help? Reach out to the Marrly team.

What we can help with

Getting started

Ask about themes, packages, and the best way to begin based on your event plan.

Issues while using Marrly

Report problems with editing, sharing, payments, RSVP, or anything else affecting the card flow.

Pre-purchase guidance

If you are unsure which package fits your needs, the team can help narrow down the right option.

Before you send your message

Add enough detail for the team to act on immediately, such as the card link, account name, package you are considering, or the specific issue you want checked.

  • Use a clear subject such as payment, RSVP, card edits, or package questions
  • Include the relevant card link or account name when the issue is specific
  • If you are still deciding, explain your event needs briefly so we can guide you faster

Need a faster answer first?

Check the FAQ page before sending a message. The answer may already be there.

Open FAQs